Frequently Asked Questions

You can book a holiday with Luxury Escapes by KW by visiting our website, calling our customer service line, or speaking directly with one of our travel consultants. We offer personalized assistance to ensure your booking process is smooth and tailored to your preferences.

Yes, you can make changes to your booking. Please contact our customer service team as soon as possible to discuss any modifications. Note that changes may be subject to availability and additional fees.

We accept various payment methods including credit/debit cards, bank transfers, and online payment platforms. Details will be provided during the booking process.

Yes, all our holidays are fully protected under the ATOL scheme and our Consumer Protection Guarantee Scheme, ensuring your money is safe and you are protected in case of any unforeseen issues.

In the unlikely event that Luxury Escapes by KW or The Global Travel Group goes out of business, your money is protected through our Consumer Protection Guarantee Scheme and ATOL protection. The tour operator will still be paid, or you will receive a full refund.

We offer a variety of airport parking options including secured parking, meet and greet services, and airport hotels with parking. Each option provides safe and convenient parking solutions to suit your needs and budget.

Airport lounges offer a comfortable and secluded space away from the crowded terminal. You can enjoy complimentary drinks and snacks, entertainment facilities, and business services. Lounges are available at major UK and international airports.

Yes, we offer airport transfer services to ensure a smooth journey from the airport to your destination. Pre-booking guarantees a space and provides door-to-door service, avoiding the hassle of local transport.

We offer a range of airport hotels from luxury spa resorts to budget-friendly options. Combining your hotel stay with a parking package is convenient and cost-effective, ensuring a relaxed start to your holiday.

Yes, we provide competitive car hire options from top providers like Alamo, Europcar, and SIXT. Our simple booking process ensures you get the best rates without any added commission.

You can contact us via phone, email, or through our website’s contact form. Our friendly and knowledgeable consultants are ready to assist you with any inquiries or travel arrangements.

If you encounter any issues during your holiday, please contact our customer service team immediately. We are here to help resolve any problems and ensure your travel experience remains enjoyable.

Booking with Luxury Escapes by KW ensures you receive expert advice, personalized service, and access to exclusive deals not available online. Our ATOL protection and Consumer Protection Guarantee Scheme provide financial security and peace of mind, making your holiday planning hassle-free and secure.